Returns & Exchanges
At Bazarstore, we prioritize the freshness and safety of your food. If your order arrives damaged or incorrect, we offer a hassle-free return or exchange within 24 hours of delivery.
Inspect Your Items
Please check your groceries immediately upon delivery for any signs of damage or quality issues before the courier leaves.
Contact Support
Notify our customer service team via the app or website within 24 hours, providing your order number and photos of the items.
Prepare for Collection
Keep the items in their original packaging and store them at the appropriate temperature while awaiting our pickup agent.
Receive Refund or Replacement
Once the items are verified, we will process your refund to the original payment method or dispatch a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing